We Make Property Management
Effortless

Working Hard to Satisfy You.

That’s What Citadel is All About.

We specialize in managing HOAs, rental properties, and residential sales in San Diego County.

 

Our goal is to make our clients’ lives easier, which is why we offer a full range of essential real estate services.

 

We are aware of the heavy burden that HOA board members carry when they don’t have adequate support. Giving your property management tasks to us will lift that burden from your shoulders.

 

You will save time, your stress will decrease, and your community will be overseen by professional property managers.

 

We will work closely with the board, maintaining clear communication. This allows us to meet your specific needs and prove that we can be trusted with project bids and timelines.

 

If you are ready to work with a first-rate property management company, reach out to us. We look forward to assisting you.

Quick and Easy Access

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View and Pay Assessments

Homeowners can review their statements and make payments here. It’s that simple!

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Maintenance Request

You can check out our services and make your requests right here. No hassle involved.

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Request Proposal

Board members can access and view important documents at any time.

Request Proposal to Get Started

We are ready to help you out. Just tell us what you need. The better we understand those
needs, the better we can serve you.

Here’s How We Serve You

Our full range of management services will lighten your load. As our skilled managers handle each task your community will prosper and our open communication with the board will keep everyone on the same page.

  • Around the Clock Emergency Assistance
    There’s no reason to fear when something goes wrong. You can connect to our emergency answering service at any time and get the help you need.

    Property Check-Ups
    We conduct thorough inspections to make sure everything is properly maintained. Nothing slips our notice.

    Planning to Meet Your Goals
    We work with the board to devise plans and create budgets that align with your community’s most important goals.

    Establishing and Enforcing Regulations
    Rules and regulations are necessary for upholding your community’s high standards. We will help you define and enforce those regulations so that your community is an appealing place to live.

    Assistance for Each Meeting
    We will make sure your meetings run smoothly. Put us in charge of the details so that you can focus on productivity.

    Reliable Bids and Proposals
    Whether an inspection reveals the need for maintenance or the board decides it's time to launch a new project, we only collect bids and proposals from skilled professionals who maintain integrity while producing quality results.

    Communication with Homeowners
    Your correspondence duties eat up your time. We can give that time back to you by taking on those tasks. Our quick replies to homeowners and efficient mailing services guarantee timely communications.

    Expert Problem-Solving Guidance
    When troubles arise, experienced professionals are ready to guide the board to the perfect solution.

Optimal financial health depends on good record-keeping practices. But who has the time to keep up with accounting and bookkeeping? We do! Our customizable financial services ensure everything is accounted for.

  • Get Your Budget in Order
    We will produce the perfect budget for your community’s needs.

    Professional Income Tax Assistance
    We work with a licensed CPA that will correctly prepare your income tax return, eliminating the stress of tax season.

    Internal Audits
    Our regular audits protect your HOA from the dreaded consequences of inaccurate accounting, errors, and fraud.

    Reserve Studies
    Reserve studies secure the availability of necessary funding for community improvements and maintenance.

    Assessments
    We will keep track of special assessments, making sure those fees are paid.

    Late Notices
    Our precise record-keeping enables us to stay on top of payments and issue late notices when needed.

    Escrow Processing Services
    We are not afraid to dive into the complexities of escrow. As experts, we can successfully navigate this process.

    Collections
    Don’t worry about this dreaded job. We will get it done without dragging you into it.

    Bill Payments
    Every bill will be accounted for and paid on time.

    General Ledger
    We will regularly update and reconcile the general ledger.

Your HOA will continue to run smoothly when our administrative representative is in charge of the day to day organizational tasks. Those specific tasks are determined by the board of directors so that our service meets your exact needs.

  • Organized and Timely Mail Outs
    Important notices, civil codes, violation letters, and more will be mailed whenever necessary.

    Record Meeting Minutes
    An accurate report of each meeting is crucial and requires focus. Our representatives are up for the task, never missing an important note.

    Clear CC&R Interpretations
    Interpreting legal documents can be tricky. Our years of experience will assist your HOA in navigating the intricacies of the Association Governing Documents.

Avoid the complications of refinancing and resale by allowing professionals to manage the entire process.

  • Paperwork
    We will deal with all the paperwork for you, saving you time and aggravation.

    All the Right Information
    We know exactly what information refinancing and reselling requires and we know how to provide it.

    Contact New Buyers
    Once escrow closes you can count on us to get in touch with the buyer and explain how payments are made.

  • Find the Best Price
    Our in-depth market research and analysis will reveal the right price for your location.

    Convenient Rent Collection
    Our online system makes it easy to pay rent, ensuring you will receive payments on time.

    Far-Reaching Exposure
    Your property will be posted on well-known websites that are commonly used to find new homes.

    Enforced Lease Agreements
    If a tenant defaults on the lease, we take over the hassle of enforcing lease agreements.

    Property Walk-Throughs
    Walk-throughs are provided by specialists who understand the best way to present the property.

    Transparent Accounting
    Our accurate and timely reports will be provided each month, keeping you aware of your financial situation.

    Thorough Tenant Screening
    Tenants undergo a complete screening that covers all possible concerns.

    Efficient Transfer of Funds
    Funds are instantly transferred to the owner, without delay.

    Lease Preparation
    We will include every crucial disclosure when preparing your lease so that you can avoid future conflicts.

    Property Upkeep
    Your property will never fall into disrepair, thanks to the skilled maintenance providers we work with.

Contact Us